Return steps

Step 1: Pack and return according to regulations (including gifts and accessories)

Step 2: Print the return order or handwritten return information according to the instructions

Step 3: Choose one of the following three return methods:

Table 1: Obtaining Returns by Required Address

Using this form, you will receive:

Free Delivery

Select one of the transportation units to pick up the goods at home: J&T/Ninja Van

The transportation unit will pick up the goods based on the address and time you choose